Dear Member,
The Port of Dover has issued essential guidance for coach operators travelling during the Easter period to ensure smooth processing and minimise delays. To manage high volumes of traffic, coaches must not arrive at the Port more than three hours before their designated sailing time. Any coach arriving earlier than this will be turned away.
On Friday 4th April and Friday 18th April, all coaches must first proceed to the designated Coach Processing Facility at Dover’s Cruise Terminal before heading to the Ferry Terminal. Upon arrival, a sequencing process will be in place, and coaches will be issued a number. Any coach that arrives at the Ferry Terminal without this number will be required to leave.
The Cruise Terminal is located at postcode CT17 9DQ and can also be found using What3Words: ///column.table.honestly.
To ensure a smooth passage through Border Control, all passengers, including school groups, must have their passports open and ready for inspection. Bags of passports will not be accepted. Operators should also ensure that onboard toilet facilities have been emptied before arriving at the Port and that there is sufficient food and water available for passengers in case of delays.
Please familiarise yourself with the attached guidance, and for further information visit Easter Half Term Travel Information
